It is disconcerting to see how Liberalization has paved the way for a market-driven economy, where in a fit to increase profits and maximize sales, manufacturers and dealers are exploiting customers. Manufactures are often indifferent towards the quality of products and the need of the Consumers. Sometimes the use of dubious goods by customer leads to health hazards of the customers and even affects the environment. Limitation in Consumer knowledge or information processing abilities influences decisions and marketing outcome.
Some of the means by which Consumers are exploited by manufacturers and traders are Duplicate articles, High prices, underweight and under – measurements, rough behavior, undue conditions, artificial scarcity. Limited information, limited supplies and low literacy are factors causing exploitation of Consumers.
Consumer Forum is a platform which helps customers to make their decisions to make their expenses and also here you can file a legal complaint against manufacturer or trader.
Suppose you become the victim of some illegal practices and wish to make a complaint then you can file your complaints on a Consumer forum. Consumer forum delhi has online application form where you need to lodge your complaints. This will be followed by a series of advises by a group of experts to carry on the proceedings. The Consumer Forum India is one such means for lodging your complaints. Here, you do not have to go to any lawyer or professional for legal assistance. There are no legal formalities for filing the complaint. You will be advised by a group of experts to proceed the case. You yourself can plead the case in the Consumer court. Consumer Forum ensures that strong legal actions are taken against the manufacturers and sellers to observe standardization and transparency in prices, stocks and quality of their good.
The market is concentrated in the hands of a few large corporations, so it becomes important that the Consumers become aware of their customer protection rights to ensure proper standards for the goods and services for which they make payment. Consumer complaints are a legal way of filing one’s dissatisfaction for a service or product. It is a legal way of filing a claim. Our Government has assigned us certain civil liberties and certain Consumer right and Consumer Forum helps to safeguard that.
Consumers are the largest economic group in a country’s economy, affecting and affected by almost every public and private economic decision. But they are also the only important group who are not effectively organised, whose views were not heard .Here, in Complaints forum we try to bring forward the rights of the Consumers. This is a platform where we allow Consumers to voice their opinion and file their problems so that they are heard and proper measures are taken. Earlier people were not aware of their rights, but now with emergence of complaint forum, Consumers have become more responsible towards costumer affairs. Consumer Forum India takes due care of customer affairs. Consumers must have the means to combat malpractices and protect their rights and consumer forum complaint is one such tool.